What happens if I'm not home when my food is delivered?

In the event that you are not at home when your food is delivered, the individual will call or text you. They will leave it outside your door if they are unable to reach you, once they determine that the address is in a safe location. At checkout, please include any special delivery instructions you may have in the “Delivery Instructions” box. Most meals will stay cold in insulated bags for up to a few hours, but that cannot be guaranteed. In case the ice packs or water bottles in your delivery bag have thawed and the food is no longer cold, you should not consume it