Merchants Management

Managing Merchant Availability:

The merchant will have the ability to manage their outlet details like categories, products, and other information. They will be able to manage the information like the merchant (outlet) logo, Banner Image, Name, Description, email address, phone number, address, location coordinates, Website URL, and the delivery modes available. They will also be able to manage their availability status from the same platform.

Creating and Managing service areas:

The vendor will have the option to define and manage the delivery areas for their outlet. The vendor can plot the serviceable area on the map to activate the deliveries for that area. Any customer trying to place an order from outside the serviceable area will be displayed with an error message saying the chosen vendor does not deliver to the chosen address, please 

select another address and try again.

Accessing vendor dispatcher panel using the vendor area:

The vendor has the ability to directly log in to the dispatcher panel, just by clicking on the option “Login into Dispatcher” and can view the pending task assignments in the dispatcher panel. The vendor can also assign the pending tasks to the available drivers if the auto task assignment feature is disabled.

Also, this feature allows the vendor to access the dispatcher panel directly without needing to enter the credentials for login again and again.

Vendor > Accounting > Manage Catalog:

The vendor of the platform can manage their product catalog from this section. They would be having the option to either add products one-by-one or they can bulk upload the products.

Vendor > Accounting > Outlets > Manage Configurations:

The vendor would be having the ability to manage the outlet configurations like Subscriptions, Service areas, adding new service areas, weekly slots, daily slots, Table bookings, etc. All these features can be activated and deactivated using the configurations in the admin panel.

Vendor > Accounting > Outlets > Categories and Add-ons:

The vendor of the platform would be able to manage the categories, subcategories, and add-ons for their outlets. They would also be able to add new categories, subcategories, and add-ons if the access rights are provided by the admin user. They also have the ability to manage and update existing categories and add-ons.