Learn about Dishefs’s built-in protections for Kitchen renters.

It’s natural to have concerns about protecting your possessions and belongings when people you don’t know use your space, whether you’re new to hosting or just thinking about it. It might be helpful for you to know that Dishefs offers a number of protections for both hosts and guests.

The thought of letting strangers into your home and kitchen can give you the jitters but Dishefs’ protection guidelines have got you covered. We ensure that we give landlords the confidence to list their kitchen and give kitchen renting a try!”

Guest identification and other requirements

Guests provide their full name, date of birth, phone number, email address, and payment information to Dishefs before booking. Hosts also have the option of requiring guests to provide Dishefs with a government ID before they can book.

You’re encouraged to set your own house rules—for example, note any restrictions on the type of food they can cook and the number of helpers they can bring in. All guests are required to agree to your house rules before booking. If your listing was booked instantly, remember that you can take advantage of penalty-free cancellations if the need arises.

Profiles and reviews

Aside from providing peace of mind, Dishefs helps you get to know your tenants before they book. Read their profiles and past reviews to get a feel for them.

Due to the fact that renters and rentees can only review each other after a reservation is complete, you can be confident the feedback you’re reading is based on real experiences. If you have questions or want to set expectations, you can use Dishefs secure messaging tool at any point before their stay.

Host damage protection

Every renter is required to update their liability insurance to mention your facility as part of the reservations. Please make sure to verify your name is listed correctly in the renters liability insurance.

Account security

Several measures are taken by Dishefs to protect your account, such as requiring extra authentication when logging in from a new computer or phone and sending you alerts when your account is changed. So long as you stay on Dishefs’ platform through the entire process-from communication to booking, to payment-you’re protected by its policies.

Round-the-clock support

Dishefs’ global team offers assistance 24/7 in multiple languages with:

• Assistance with rebooking
• Cancellations and refunds
• Reimbursement requests for host damage protection
• Arbitration

You can begin hosting with confidence once you have these protections in place and take some basic security measures on your part. Dishefs’ Trust and Safety page provides more information about how they ensure the safety of renters and tenants.