Respond within 24 hours to every inquiry and booking request

Amit Thawait

Last Update há 2 anos

An attentive and considerate host responds quickly to guests. You should respond to booking-related messages within 24 hours. It’s not only a sign of great hospitality, but also one of the criteria for becoming an excellent host.

You can respond to messages wherever you are by downloading the Dishefs app. It is a good hosting practice to respond to every guest message, but your response rate depends on how quickly you answer booking-related messages.

According to Dishefs data, hosts tend to accept the majority of booking requests for their available dates. By using your calendar’s availability settings, you can block off any days you’re not sure you can host.

Dishefs may snooze your listing if you seem to be declining many booking requests because it may believe you are not available to host. Consider these options if you want to be able to accept as many requests as possible while still feeling comfortable with every reservation:

  • Make ID verification & ask to add your Restaurant/LLC as ‘Additional interested’ in the liability insurance as requirement for reservations
  • Set expectations with guests by adding Kitchen Rules
  • Additionally, you can require guests to receive positive reviews from other hosts before booking using Easy Book.

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